Privacy policy

Last Updated: January 1, 2020

CriticalStudies.eu (“CriticalStudies.eu ,” “we,” “us,” and “our”) provides educational services via a web-based system (the “Platform”) allowing our customers to learn and collaborate.
Our Privacy Notice (“Privacy Notice”) is designed to help you understand our practices regarding the collection, use, and disclosure of certain information, including your personal information, and to assist you in exercising your privacy rights.

SCOPE
This Privacy Notice applies to information processed by us in the course of our business, including on our websites (the “Sites”), our mobile applications (the “Apps”), the Platform, and our related online and offline offerings (collectively, the “Services”).


INFORMATION WE COLLECT
When you use our Services, we may collect the following kinds of information:

Information You Provide to Us

Account Information.
When you sign up for an account with our Services, you will provide us with personal information. We may store your name, email address, phone number, profile photo during the period you are subscribed to our Services.
Your Communications with Us.
We may collect personal information from you such as your email address, name, device type, and subscribed learning modules when you request information about our Services, request customer or technical support, or otherwise communicate with us.
Interactive Features.
We may offer interactive features such as forums, blogs, chat and messaging services, and social media pages on the Services. Be aware that any content you provide via the public sections of these features will be considered “public” and is not subject to the privacy protections referenced herein.
Payment Information.
We use a third-party payment provider to process payments on the Services. We will not store your payment information.
Surveys.
We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.

Information Collected Automatically

All automatically collected data is solely used to provide the Services.
Automatic Data Collection.
We may collect certain information automatically when you use the Services. This information may include your Internet protocol (IP) address, cookie identifiers, details about your browser, operating system or device, location information, Internet service provider, pages that you visit while using the Services, information about how you interact with the Services, including the frequency and duration of your activities.
Cookies
We may use cookies to automatically collect information through the Services.



HOW WE USE YOUR INFORMATION
We use your personal information only to provide the Services such as:

Fulfilling our contract with you;
Processing payment card and/or other financial information to facilitate your use of the Services;
Responding to questions, comments, and other requests;
Providing access to certain areas, functionalities, and features of the Services;
Answering requests for customer or technical support.



YOUR PRIVACY RIGHTS
Depending upon your location and in accordance with applicable laws, you may have the right to:

Access your data files.
Request Correction of your personal information where it is inaccurate or incomplete.
Request Deletion of your personal information, subject to certain exceptions prescribed by law.
Object to Processing of your personal information.
Not be Discriminated Against by us for exercising your privacy rights.

If you would like to exercise any of these rights, please contact us as set forth below. We will process such requests in accordance with applicable laws. To protect your privacy, we will take steps to verify your identity before fulfilling your request.



DATA RETENTION
We retain the information we receive as described in this Privacy Notice for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.


SECURITY OF YOUR INFORMATION
We take steps to ensure that your information is treated securely and in accordance with this Privacy Notice. We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information. Unfortunately, no measures can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unintentional disclosure unless covered by another agreement.


CHANGES TO OUR PRIVACY NOTICE
We may revise this Privacy Notice from time to time in our sole discretion. If there are any material changes to this Privacy Notice, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Notice if you continue to use the Services after the new Privacy Notice takes effect.



CONTACT US
If you have any questions about our privacy practices or this Privacy Notice, please contact us at:

CriticalStudies.eu
help@CriticalStudies.eu